Shipping & Returns

Every Array of Whimsy piece is made to order, with production typically taking 5–10 business days. Please allow additional time during busy periods.

Once your order is ready, estimated shipping times are:

  • Australia (Metro): 3–7 business days
  • Australia (Regional): 8–10 business days
  • New Zealand: 3–10 business days
  • International: 5–14 business days

Shipping times are additional to production and may vary due to carrier or customs delays. Need your order by a specific date? Please get in touch before ordering and we'll do our best to help.

 

Returns

As all items are made to order, we’re unable to accept cancellations, changes, or refunds once production has begun.

Where your idea becomes something real

  • Tell me your idea

    Share anything you have in mind — size, colours, wording, themes, or even just a feeling you want to create.

    If there’s a story behind it, I’d love to hear that too — it helps me bring your piece to life in a way that feels just right.

  • We design it together

    I’ll take your ideas and create a concept for you to review.

    We can refine the details together until it feels exactly right before anything is made.

  • From idea to your home

    Once you’re happy with the design, I’ll carefully create your piece.

    Production times vary depending on the design, and I’ll keep you updated every step of the way.

Custom Order Request